Terms of use

The following terms of use apply to the website www.serversnug.com (‘this website’). Please read these terms before using this website. If you do not agree to these terms of use, you must not use this website. Your continued use of this website implies your acceptance of these terms.

These terms of use refer to the following additional terms, which also apply to your use of this website:

Our Privacy Policy, which sets out the terms on which we process personal data we collect from you, or that you provide to us. By using this website, you consent to such processing and you warrant that all data provided by you is accurate.

Our Cookie Policy, which sets out information about the cookies on our site.

Copyright and ownership

This website is operated by Zetesim Limited ('We' or 'Us'). We are a limited company registered in England and Wales under company number 14635868. Our registered office is located at Sovereign House 12-14, Warwick Street, Coventry CV5 6ET, United Kingdom.

We own copyright of this site and all material included in it. All material is protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You must not use any part of the content on this website for commercial purposes without obtaining a licence to do so from Us. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must destroy any copies of the materials you have made.

Access to the website

You are responsible for configuring your computer programs, platform and infrastructure to access this website. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

In order to access certain features on our website, you may be required to create a user account. When registering, you must provide accurate and complete information. It is your responsibility to maintain the confidentiality of your account credentials, including any API credential, and to promptly notify us of any unauthorized use or security breach of your account.

Our website offers multiple access levels to cater to different users’ needs. These access levels include:

  • Free plans: these plans provide limited features, pages, and data. We may also offer free plans with broader features; however, such plans are typically available for a limited time only.
  • Paid plans: these are tiered paid plans that provide enhanced features and broader access to our pages and data.
All our plans, free or paid, may be subject to change or modification from time to time. Details of each plan, including the specific features and data available, are outlined on this website.

By using our plans, free or paid, you are granted a limited, non-exclusive, non-transferable license to access and use our data for your personal or commercial use solely to secure your own computers, servers, or any other connected hardware under your direct control. If you are an organization or acting on behalf of an organization, you may use the data for the same purpose to secure the organization’s computers, servers, or any other connected hardware. You may use the data to secure multiple devices under your control.

However, you may not redistribute, transfer, resell, sublicense, or otherwise provide the data (or any portion of it) to any third party. Any unauthorized redistribution, transfer, resale, or disclosure of our data constitutes a material breach of these Terms of Service and may result in immediate termination of your account and/or license.

While we aim to have this website operational, we do not guarantee that this website, or any content on it, will be operational at all times. In addition, we might perform maintainance operations which may result in unavailability of this website in certain occasions. We will try to inform you in advance when this will occur. In any case, we will not be liable if this website is unavailable.

Security

When accessing our website, you agree to use our services in a manner consistent with applicable laws and regulations. You are solely responsible for your actions and the content you submit or access on our website.

You agree that you will not:

  1. use this website in any manner that may interfere with the proper working of this website;
  2. attempt to gain unauthorized access to this website, or disrupt this website or any part of the website, including databases, hosting servers, computers connected to this website;
  3. attempt to gain unauthorized access to other users' accounts or data;
  4. introduce any malicious material including, but not limited to, viruses, trojan horses, worms;
  5. attack this website via a denial-of-service attack.

You accept that, at our sole discretion, should there be suspicion that you might be involved in any of the above activities, we may block or refuse your access to the website.

We do not guarantee that our website will be secure or free from bugs or viruses. You should use your own virus protection software.

Third party sites

We may provide links, including sponsored or affilated links, to third party websites. Providing such links does not mean that we endorse such websites. The terms of this licence do not extend to such websites: if you visit any website via a link provided on this website, you do so at your own risk.

Disclaimer

We do not make any warrant, either express or implied, that the information and data provided by this website is correct. Data or notes appearing on this website, on products or services offered by us are provided without any warranty of any kind. We disclaim any liability to you or any other person or entity, for any inconsistency, inaccuracy or omission with respect to any data, graphic representation, note or information of any kind produced by us.

We make efforts to keep the information on our site accurate and up-to-date, but we do not guarantee its accuracy or completeness. We exclude all conditions, warranties, representations, or other terms that may apply to our site or its content, whether express or implied.

To the fullest extent permitted by law, we will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our website or our data;
  • use of or reliance on any data or content displayed on, or obtained from, our website;
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation;
  • any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

Terms of Payment

By accessing our subscription services you warrant that you are egligible to enter into a binding contract with us in your jurisdiction.

To access our services, you must first register an account on this website. By completing the registration process and creating an account, you enter into a binding contract with us. Upon successful registration, you are automatically assigned our Free Plan. The contract between you and us is therefore formed at the moment your registration is completed, regardless of whether you remain on the Free Plan or later upgrade to a different free or paid Plan. Upon successful registration, you are automatically placed on our base free plan. The contract between you and us is therefore formed at the moment your registration is completed, regardless of whether you remain on the base free plan or later select another plan (paid or free, if available). Any subsequent selection or change of a plan constitutes an amendment to the existing contract and is subject to these same terms.

Once registered, you may select any other available plan. For free Plans, the amendment takes effect immediately upon your selection. For paid Plans, the amendment takse effect when we receive payment of the applicable fee.

Paid subscriptions are charged on a monthly or yearly billing cycle, depending on your selection. Paid Plans are billed on a monthly or yearly cycle, depending on your selection. Unless you cancel before the renewal date, your subscription will automatically renew for the same period. Any credit balance in your account will be applied automatically. You are responsible for keeping your payment information current and accurate.

We may, in our sole discretion, refuse or cancel any order (free or paid) for any reason, including (without limitation) if we are unable to provide the selected service due to resource limitations, an error in pricing or description, or any technical issue that could, in our opinion, adversely affect the quality of our service. If we cancel your order before it begins, we will not charge you. If payment has already been made, we will either suspend processing or issue a refund in accordance with these Terms of Use.

We may restrict the use of some or all of our products to certain countries. We might do this for regulatory reasons, financial reasons, or any other reason that we think might affect our business.

A free 14 days trial period is offered for all customers when they first subscribe to one of the paid plans. If you cancel your subscription during the trial period, no payment will be deducted from your card, and you will retain access to the feature provided during the trial period until the end of the trial period.

Except as expressly provided in these Terms of Use, all payments are non-refundable. Any refund or credit is granted solely at our discretion. Subscriptions terminated due to a violation of these Terms of Use are not eligible for any refund or credit.

If we choose to issue a refund for any reason, it will be made in the original currency of payment and to the original payment method used.

If you fail to fulfill your obligation of payment as a user of a paid account, we may suspend your account or delete it after a reasonable period of default.

We reserve the right to cancel your subscription at any time at our discretion. We also reserve the right to cancel your subscription at any time for any reason. If we terminate an active paid subscription immediately, we will refund you on a pro-rata basis for the unused portion of the current billing period.

Your rights to make changes

You may change your current paid Plan to another Plan available on our website at any time by selecting and subscribing to the new Plan. If the new Plan is an upgrade, you will be charged the difference on a pro-rata basis for the remaining portion of your current subscription period. If the new Plan is a downgrade or if you wish to cancel your subscription, your current Plan will continue until the end of the paid billing period. At the renewal date, you will automatically switch to the new (downgraded) Plan or your subscription will be cancelled (if that is what you requested).

Our rights to make changes

We may make technical adjustments and improvements to our services or update them to reflect changes in applicable laws or regulatory requirements. In addition, we may make changes to these Terms of Use or to our Plans or service. If you have an account with us, we will notify you in advance, and if you do not accept such changes, you must cancel your subscription before the changes take effect. Your continued use of the service after the changes take effect will be considered acceptance of the new terms or modified services. If you do not have an account with us, your continued use of this website after the changes have been posted will constitute your acceptance of the changes to the Terms of Use or the changes to our services.

Indemnification

You agree to indemnify, defend, and hold us harmless from and against any and all claims, liabilities, damages, losses, costs, and expenses (including legal costs and expenses on an indemnity basis) that arise out of or in connection with your use of our website or our data, your breach of these Terms of use, or any other claim brought against us that is related to your conduct or your account.

Final

These Terms of Use constitute the entire agreement between you and us. No other person or entity has any right to enforce any of their terms.

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any provision of these Terms of Use is unlawful or unenforceable, the remaining provisions will remain in full force and effect.

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Jurisdiction

These terms of use are governed by the laws of England and Wales and will be subject to the exclusive jurisdiction of the English and Welsh courts.